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Frequently Asked Questions

Why Shimansky

Why should I buy designer fine jewelry from Shimansky?

At Shimansky we source our diamonds directly from the mines in South Africa. Unlike most jewelers, we have a license to buy diamonds direct from the mines, spending time there regularly during the year to choose the most suitable rough stones for our needs. We have our own in-house master crafters who cut and polish the stones to exacting standards of quality - rated as some of the best in the world. And we set the stones in signature designs that you won't find anywhere else. For a truly unique and ethical designer jewelry piece, Shimansky stands out.

How long has Shimansky been in business?

The Shimansky story began nearly 30 years ago, when founder and CEO, Yair Shimansky, arrived in South Africa after spending two years in Japan. Yair started designing and crafting jewelry which he sold at a beachfront flea market in South Africa for one year before opening a small outlet in a popular shopping mall. This lead to the opening of a full Shimansky jewelry store two years later.

I have never made an online purchase before, how can I be sure that Shimansky is safe?

Shopping on shimansky.com is very safe, and you can be assured that we use industry-standard encryption technology to ensure your data is private.

How can I be sure that your website is secure?

The easiest way to tell whether a site is safe to shop from is to look at the web address. A site address that starts with HTTP is NOT secure, but one that starts with HTTPS IS secure.

Do you have physical stores where I can see the jewelry in person?

There is a Shimansky flagship store on 5th Avenue in New York, and one at the world-famous Victoria & Alfred Waterfront in Cape Town, based at the Clock Tower. We have several other stores around South Africa too.

Do you have diamond cutters and polishers on staff?

From a rough diamond and a design idea, all the way through the extraordinary process of expert crafting, to a finished creation of great beauty – every step of the Shimansky designer jewelry process is completed in-house, to ensure that the very best quality work is realized. Each rough diamond is hand-selected for its individual characteristics, before it is cut and polished by the highly-skilled team of Shimansky master cutters and polishers. The Shimansky diamond cutters are able to transform rough diamonds into exquisite creations of fire, like tiny natural miracles that take place in our factories every day.

Where is your head office?

The Shimansky head office is currently in Cape Town, South Africa. Although the founder and head designer, Yair Shimansky, operates out of the New York, 5th Avenue Showroom.

Can I buy from you if I live outside the US?

Yes, we accept payment via PayPal for customers not living in the United Sates. All transactions are charged in USD. Please contact us for more information.

Can I get international delivery on my order?

Yes, we partner with leading suppliers to offer convenient delivery to international destinations. See below for more information.

Why are your prices in US dollars?

Diamonds, Tanzanite, Gold and Platinum are dollar-based commodities. We accept cash payment in all major currencies (GBP, EURO, USD and ZAR). Should you pay with a credit card, your bank will manage the conversion from your currency to USD. Please be advised that your bank will charge additional fees for this service outside of our control. We recommend that you contact your bank for more information.

Can you help me keep the engagement ring a surprise?

With pleasure! We understand that diamond jewelry is often given for special occasions such as an engagement or anniversary. Please let us know what we can do to help you maintain your surprise. Special arrangements can be made like discreet packaging or holding the jewelry for you.

What if I need additional assistance?

Our customer care team is on hand to assist you with any query you may have. We welcome you to contact a Customer Care Consultant directly by phone Toll Free on (800) 601-0783 if calling from within the United States, or +1-212-685-7367 between the hours of 9am and 6pm EST Monday through Friday. You can also whatsapp message, use our onsite chat function or email us at any time. We are here to help.

How can I contact a customer service representative?

There are several ways to contact us. You can call, whatsapp message use our onsite chat function or email us at any time. You will find all these methods available on our store listings page here.

How is Shimansky different from other jewelers that claim they offer conflict-free diamonds?

Shimansky is one of the very rare true 'mine to retail' jewelers as Yair Shimansky and his team have a licence to source rough diamonds, personally, from the small mines in South Africa. As such they can guarantee that these are sources not involved in funding conflict and in compliance with United Nations Resolutions.

What are your business hours?

In New York, we are open Monday-Friday 09:30am to 06:00pm. You can make special arrangements for an appointment on a Saturday, by contacting us. The Cape Town V&A Waterfront showrooms are open 7 days a week from 9:00am to 9:00pm. For more details and all the times, visit our store listings page here.

Shimansky Diamonds

How can I schedule a Shimansky diamond ring consultation?

You can contact us on email, phone, live chat or whatsapp to schedule an appointment - although the easiest method is probably to fill in this booking form.

Where do Shimansky diamonds come from?

At Shimansky we source our diamonds directly from small mines in South Africa. Unlike most jewelers, we have a license to buy diamonds direct from the mines, spending time there regularly during the year to choose the most suitable rough stones for our needs.

Are Shimansky diamonds GIA certified?

All Shimansky diamonds over 0.5ct, and most diamonds of 0.3ct to 0.5ct, are accompanied by a diamond certificate. When purchasing a certified diamond from Shimansky, you’ll receive the original diamond grading certificate which documents your grading clearly.

Are all Shimansky diamonds conflict-free?

Shimansky is one of the very rare true 'mine to retail' jewelers as Yair Shimansky and his team have a license to source rough diamonds, personally, from the small mines in South Africa. As such they can confirm that these are sources not involved in funding conflict and in compliance with United Nations Resolutions.

What is a conflict diamond and how do I avoid them?

Conflict diamonds are ones that are illegally mined and sold to finance terrorist activities and war - they are also known as blood diamonds. In order to avoid inadvertently buying a blood diamond, ensure you know the origin AND provenance of your diamond, and ensure it is guaranteed conflict-free and GIA certified. Even better, if there is a laser ID number on the girdle of the diamond, matching it with the diamond certificate, tracing it to origin.

Do you own all the diamonds you sell?

Shimansky sources and owns the diamonds we sell at shimansky.com

Are all the diamonds you sell laser inscribed?

All Shimansky diamonds over 0.5ct, and most diamonds of 0.3ct to 0.5ct, are accompanied by a diamond certificate and are laser inscribed on the girdle of the diamond.

Do all your diamonds come with a diamond certificate/grading report?

All Shimansky diamonds over 0.5ct, and most diamonds of 0.3ct to 0.5ct, are accompanied by a diamond certificate or GIA grading report.

When buying a diamond engagement ring, how do I determine a budget?

Remember that the purpose of an engagement ring is to symbolize your love, passion and commitment. It’s one of the most meaningful gifts you will ever give your significant other, so at Shimansky, we say that you should follow your heart. But the traditional rule of thumb is that you should spend at least two months’ gross salary on an engagement ring. So, if you earn $100 000 per year, you should try to save up around $15 000, but this math here should be seen as a guideline and not necessarily a goal. And anyway, how do you put a price on love?

What should I consider when purchasing diamonds?

The most important considerations when looking for a diamond, is the 4Cs of diamond grading - Cut, Color, Clarity and Carat weight - but at Shimansky we also like to add a fifth 'C' - Confidence. You can read all about them in detail here.

How do I know the provenance of my individually registered Shimansky diamond?

Shimansky is one of the very rare true 'mine to retail' jewelers as Yair Shimansky and his team have a licence to source rough diamonds, personally, from the small mines in South Africa. As such they can confirm that these are sources not involved in funding conflict and in compliance with United Nations Resolutions, and that these are the very diamonds they hand-selected for the jewelry.

Do ethically sourced diamonds cost more?

Definitely not. One may be forgiven for thinking so, given the additional measures and controls employed to ensure our diamonds are ethically sourced. Our vertical integration from mine to finger, ensures that our diamonds are ethically sourced and that the value saved is passed directly on to the customer.

Can a Shimansky diamond really be tracked from original mine to final delivery?

At Shimansky we source our diamonds directly from the mines in South Africa. Unlike most jewelers, we have a license to buy diamonds direct from the mines, spending time there regularly during the year to choose the most suitable rough stones for our needs. We have our own in-house master crafters who cut and polish the stones to exacting standards of quality - rated as some of the best in the world. And we set the stones in signature designs that you won't find anywhere else. For a truly unique and ethical designer jewelry piece, Shimansky stands out.

Why do nearly identical diamonds differ in price?

No two diamonds are the same. While they may have the same characteristics when comparing the 4Cs (cut, clarity, color and carat), there are a number of factors that distinguish one diamond from the next. These could be the location and size of inclusions, fluorescence, overall cut grade, the distribution of light within the diamond. Ultimately, each diamond has its own character that goes well beyond the 4Cs.

Can I just buy a diamond?

Yes, unique to Shimansky are patented diamond cuts, the My Girl and Brilliant 10. As we cut and polish diamonds in house, we offer a variety of different shapes and cuts of diamonds. You are welcome to purchase these as loose diamonds. Through our network we also have access to an unlimited supply of GIA certified diamonds and can service any request.

What if I change my mind after you have sourced and designed a piece for me?

Unfortunately returns are valid only on standard pieces of jewelry, and not bespoke or custom pieces, nor items with engraving or where the item cannot be worn or used again.

How do I know that I have received the diamond that I ordered?

All Shimansky diamonds over 0.5ct, and most diamonds of 0.3ct to 0.5ct, are accompanied by a diamond certificate or GIA grading report, so you can easily compare what you ordered to the details on the report.

Can I upgrade my diamond?

With pleasure. We offer a diamond upgrade service. Please contact us for more information.

Are the images shown online the actual size of the product being depicted?

While the ​utmost care is taken to show images are their true scale, we cannot guarantee how images will display on various devices and screens. If this is a cause for concern, our customer care team would be delighted to send images of jewelry on real people to you prior to your purchase. Should you purchase an item and you are not 100% satisfied, please refer to our Return Policy.

Shimansky Settings

How do I figure out my ring size?

Please click on this handy ring size guide which will help you identify what is your correct ring size.

What is your ring resize policy?

Although it is possible to resize all platinum, gold and palladium rings, we always advise that your finger size is measured properly when choosing a ring - rather than resizing it later. Ring resizing is a common practice; however, unfortunately it does come with potential risks and disadvantages. Certain ring settings, like the channel setting and tension setting, for example, are difficult to resize. Resizing rings with small micro-set diamonds or with delicate settings may compromise the strength of the setting, causing the diamond to be less secure. Resizing a ring with a very thin shank may also render the ring weaker. So, we advise you to always measure first, as a preference, and use our handy ring size guide, before you buy.

Do you make custom jewelry?

Yes. We offer a bespoke jewelry design service to all customers. Please contact us for more information.

Do you have a Lifetime Warranty on your jewelry?

The Shimansky Lifetime Diamond Guarantee is yours forever. At Shimansky, only the purest platinum and finest gold is used in a Shimansky creation. We take care to ensure the best workmanship so that each creation is crafted to the Shimansky-standard. We therefore warrant all jewelry items will be free from any manufacturing defect at time of purchase, with the diamond, platinum and gold content guaranteed for life.

Can I provide my own diamond for a Shimansky setting?

Unfortunately, no. Our diamonds are hand selected for a range of unique characteristics before they are set into Shimansky jewelry creations.

Do you set stones other than diamonds in your jewelry?

At Shimansky we create jewelry pieces that make your heart sing. Mostly that is with diamonds, often we use Tanzanite - even more rare than diamonds. And we have a collection of fine jewelry crafted with sapphires and emeralds, paired with our diamonds.

Can I get my jewelry engraved?

To add a personal touch to your jewelry, Shimansky offers a free engraving service when you buy your jewelry with us, and up to six months after purchase. We adore it when you put the date and location of your engagement proposal on the inside of the ring!

Would you make a small change to an existing piece on your site for me?

Yes. We offer a bespoke jewelry design service to all customers, from small changes to a full custom design. Please contact us for more information.

Do you offer settings in alternative metals such as rose gold or palladium?

Yes, most of our designs are available, where possible, in both platinum and gold - including white gold, rose gold and yellow gold. We offer men's bands in palladium.

Online Shopping

How do I place my order securely?

To checkout securely on shimansky.com you can just add your chosen jewelry to the shopping bag, and then follow step-by-step instructions from there. It's very simple and completely secure and you can be assured that we use industry-standard encryption technology to ensure your financial data is totally private.

What payment methods does Shimansky accept?

Shimansky accepts Mastercard, Visa, Amex, PayPal, Affirm monthly payments and money orders as payment.

Can I split my payment across multiple cards, gift cards and financing?

Yes, subject to our discretion, and in stores only. A split payment across two forms of payment is accepted, however a split payment across three or more forms of payment is not permitted. This is to safeguard both parties from fraud.

Does Shimansky offer financing?

Yes. You can pay for your jewelry in monthly payments, if you qualify for Affirm. You can prequalify ahead of your purchase, if you want to be assured of the payment plan you need.

Does Shimansky offer any discounts?

We stand by our commitment to offer the best value to price for our customers. There are no middlemen involved in the creation of our jewelry and this value saved, is passed directly to our customers.

Will I be charged tax? And if so, where and when?

Yes, local taxes will be applied at checkout, as appropriate. If you are shipping outside the US, customs duties will be applicable as per usual in the landing country.

How can I find out if an item sold online is available at my local store?

We are happy to answer any question you may have via any of our many ways to contact us. You can call, whatsapp message, use our onsite chat function or email us at any time. For this kind a question, a quick message on our live chat at the bottom of the page, is probably best.

Does Shimansky offer resizing?

Although it is possible to resize most platinum, gold and palladium rings, we always advise that your finger size is measured properly when choosing a ring - rather than resizing it later. Please use our handy ring size guide on the site so that you know what size you are looking for. Then send us an inquiry from the page featuring the product you have selected, and let us know what size you are looking for. We will let you know as soon as possible if this is possible.

Is it safe to order on Shimansky.com?

Shopping on shimansky.com is very safe, and you can be assured that we use industry-standard encryption technology to ensure your data is private. The easiest way to tell whether a site is safe to shop from is to look at the web address. A site address that starts with HTTP is NOT secure, but one that starts with HTTPS IS secure.

Will I be charged sales tax on my Shimansky.com purchase?

Yes, local taxes will be applied at checkout, as appropriate, within the US.

Can I include a personalized gift message with my purchase?

Yes, certainly. Please contact our customer care team at time of purchase and we'll gladly arrange this for you. Did you know you can also include a personalized message engraved on the inside of a ring? We offer this service free of charge, valid up to 6 months after purchase.

Is all Shimansky merchandise available for purchase online?

We offer an extensive selection of our most popular jewelry available online - but we also do bespoke commissions, custom designs and one-off pieces. We are also adding to our online selection all the time. If you are interested in something that you can't find online, please pop into our stores on 5th Avenue in New York, or the V&A Waterfront in Cape Town - or contact us to make a special arrangement for an online consultation. We would be happy to accommodate your inquiry.

What if I need extra help or advice about my purchase?

Our customer care team is on hand to assist you with any query you may have. We welcome you to contact a Customer Care Specialist directly by phone Toll Free on (800) 601-0783 if calling from within the United States, or +1-212-685-7367 between the hours of 9am and 6pm EST Monday through Friday. There are also several other ways to contact us. You can whatsapp message us, use our onsite live chat function or email us at any time.

Is in-store pickup available for items purchased on Shimansky.com?

Whilst we do not offer automated in-store pickup currently, you are very welcome to make arrangements to collect your item at our 5th Avenue, New York or V&A Waterfront, Cape Town showrooms. Simply contact one of our customer service consultants as soon as you have placed your order, and we will make the requisite arrangements.

Do other websites or stores sell Shimansky merchandise?

Shimansky designer jewelry creations are protected by copyright and completely unique to our Shimansky retail outlets currently located in New York, Cape Town and Johannesburg - and this site. They really are true originals.

Are prices on Shimansky.com subject to change?

Diamond prices are influenced by the availability and production of diamonds, global economic trends and economic recessions. Because the factors that influence the valuation fluctuate, it is possible that our prices may be subject to changes. We do however try and keep them as fixed as possible.

How is my jewelry packaged?

We know the moment of opening a jewelry box is filled with excitement, so we take great care in ensuring your jewelry is packaged in a luxurious Shimansky box, and is very well protected for travel. Just a note for those wanting to keep the jewelry a surprise: the special Shimansky box goes safely inside generic courier packaging so shouldn't give the game away when it arrives!

Shipping

How does your shipping work?

Shimansky offers secure shipping through our trusted partners. Items are shipped during business hours to business addresses only for your security. We have distribution offices in New York, Hong Kong and South Africa and can ship to most international counties, although shipping in the US is free.

What shipping options are available from Shimansky?

Many Shimansky designs are ready for shipment and you will receive them within three-five days. Others will be shipped and delivered to you within two weeks. Both these options are free to US customers. Any other options can be arranged, but will need to be done by submitting an inquiry regarding the product you are interested in, and we will supply a quote and proposed delivery timeframe.

Can I expedite my order to receive it sooner than the date given?

Yes, faster delivery can be arranged, but will need to be done by submitting an inquiry regarding the product you are interested in, and we will supply a quote and proposed expedited delivery timeframe.

Can I have my purchase shipped to my door?

Yes, indeed. Please be sure to provide a business delivery address on checkout to ensure that you receive your parcel.

Can someone else sign on my behalf for delivery of my purchase that has been shipped to me?

No, due to the value of jewelry goods, we recommend that you are available in person to receive your order. If you are not available to receive the order, or if you are sending it as a gift, please contact us at the time your order is placed and provide us with the full name of the recipient.

Which countries does Shimansky ship to?

With distribution offices in New York, Hong Kong and South Africa, Shimansky offers secure local, and international, shipping to most countries worldwide. Items are shipped during business hours only for your security, to registered business addresses. Shipping and local charges such as sales tax, VAT, custom duties and clearance charges are for your account.

Can I track my order once it has been shipped?

Yes, a tracking number will be provided by our customer care team. For international shipments, the tracking number may change as your parcel clears from one country to the next. You will be informed of any changes to the tracking number by our customer care team.

What taxes will I pay in the United States?

Local taxes will be applied at checkout, as appropriate.

What taxes will I pay outside of the United States?

Any purchase made on shimansky.com, from outside of the US, will be subject to the local customs taxes that apply from the purchasing country.

What taxes will I pay in South Africa?

Any purchase made on shimansky.com, from outside of the US, will be subject to the local customs taxes that apply in South Africa. However, if we are able to source the design in South Africa, we will do so, and supply with standard VAT applied, rather than customs duties.

Will I be liable for my diamond or jewelry, while it is in transit?

All Shimansky shipping options will be insured whilst in transit, for our comfort and assurance as well as yours.

Care and Repair

How do I best care and maintain my new jewelry purchase?

There are several ways to keep your jewelry clean and the diamond sparkling. We have the ultimate guide to cleaning your fine jewelry here for you to read all about it here.

How can I get an item repaired?

Shimansky offers very thoughtful repairs for jewelry purchased from our stores or online. Please contact us to make arrangements and book your jewelry in.

Should I really bring my jewelry in every year for maintenace and cleaning?

We do advise that you have your fine jewelry professionally cleaned at least once per year, and you are welcome to bring your Shimansky jewelry into the New York or V&A Waterfront stores for an annual cleaning.

Do you offer a warranty on the jewelry I purchase from Shimansky?

The Shimansky Lifetime Diamond Guarantee is yours forever. At Shimansky, only the purest platinum and finest gold is used in a Shimansky creation. We take care to ensure the best workmanship so that each creation is crafted to the Shimansky-standard. We therefore warrant all jewelry items will be free from any manufacturing defect at time of purchase, with the diamond, platinum and gold content guaranteed for life.

How can I safeguard my purchase against damage, theft, or a loss?

We always advise that you insure your fine jewelry from Shimansky. Jewelry can be included on your standard insurance cover, as a named item. We suggest calling your normal insurance broker to arrange this.

Do you offer Rhodium coating for white gold jewelry in case it has worn off?

We recommend an annual refresh of your white gold jewelry by way of a rhodium plating, just to keep its beautiful white color. Contact us to schedule your replating and get a quote.

Insurance

How do I get an appraisal for my jewelry?

You must supply your diamond certificate when asking for a valuation or appraisal of your Shimansky jewelry. This is the starting point for the appraisal, and we strongly advise that you do get the creation appraised and insured, based on this.

Is my package insured during the shipping process?

All Shimansky shipping options will be insured whilst in transit, for our comfort and assurance as well as yours.

How do I insure my diamond or diamond jewelry?

Jewelry can be included on your standard insurance cover, as a named item. We suggest calling your normal insurance broker to arrange this.

Returns Policy

Can I exchange or return an item bought?

Your satisfaction and assurance in making the right choice is important to us, so we welcome returns if you aren't happy, within 30 days from the date of purchase.

How long do I have to make sure that I am happy with my purchase?

If for any reason you are not entirely satisfied with your purchase, you may return it to us in its original condition, within 30 days from the date of purchase.

What is the process for returning jewelry to Shimansky?

You should return the jewelry, packaged in the original packaging and arrange with the same delivery method, to return the jewelry to us. We will inspect to ensure it was returned in the same condition, and process the refund authorization within 30 working days of receipt.

Can I return an engraved piece of jewelry?

Unfortunately returns are valid only on standard pieces of jewelry, and not items with engraving.

Can I return a custom piece of jewelry?

Unfortunately returns are valid only on standard pieces of jewelry, and not bespoke or custom pieces, nor items where the item cannot be worn or used again.

What are the refund policies on a returned item - how long till I get my money back?

If for any reason you are not entirely satisfied with your purchase, and return it to us in its original condition, we will process the refund authorization within 30 working days of receipt.

Engraving

Is engraving available from Shimansky?

Yes! You can include a personalized message engraved on the inside of a ring. We offer this service free of charge, valid up to 6 months after purchase.

Where will the item be engraved?

Space is at a premium on fine jewelry, so generally we engrave on the inside of a ring band, or the back casing of a pendant. We are happy to discuss your personal requirements with you, so contact us to find out more.

Are there restrictions on what I can have engraved on my jewelry from Shimansky?

Generally speaking no. We have engraved thousands of special messages for our customers, and we encourage you to use some creativity - or we can give you some ideas. If for any reason your message cannot fit within available space, we will contact you to find a suitable solution.

In-Store Pickup

Can I pick up items that I purchase online at any of the Shimansky stores?

Yes, you are very welcome to make arrangements to collect your item at our 5th Avenue, New York or V&A Waterfront, Cape Town showrooms. Simply contact one of our customer service consultants as soon as you have placed your order, and we will make the requisite arrangements.

How do I place an order on Shimansky.com to pick up at the Fifth Avenue store?

Whilst we do not offer automated in-store pickup currently, you are very welcome to make arrangements to collect your item at our 5th Avenue, New York showroom. Simply contact one of our customer service consultants as soon as you have placed your order, and we will make the requisite arrangements.

What should I bring to the store when I pick up an item I purchased?

Please bring your order details, your credit card used to make the purchase and your chosen form of identity.

May I engrave an item that I purchase online to pick up at a store?

Yes! We offer this service free of charge, valid up to 6 months after purchase.

Love & Engagement

How can I schedule a consultation with an expert Shimansky consultant?

We encourage you to fill in this booking form to make an appointment with us to discuss your needs.

Can I change my address after I’ve placed my order to keep my engagement ring a surprise?

Of course. We are happy to assist you in making your engagement a wonderful surprise - contact one of our Consultants to make arrangements and discuss ideas for the proposal.

Will my engagement ring purchase arrive in a discreet box?

We often make special arrangements for engagemeht surprises, like discreet packaging or holding the jewelry for you. We also make sure that the the special Shimansky jewelry box goes safely inside generic courier packaging so shouldn't give the game away when it arrives!

What if I need to return my engagement ring?

If for any reason you are not entirely satisfied with your purchase, you may return it to us in its original condition, within 30 days from the date of purchase. Unfortunately returns are valid only on standard engagement rings, and not bespoke or custom pieces, nor items with engraving or where the item cannot be worn or used again.

How do I resize an engagement ring? Are there any restrictions?

We will assist you in any way we can to size your ring accurately for you. Although it is possible to resize all our rings, unfortunately it does come with potential risks and disadvantages. Certain ring settings, like the channel setting and tension setting, for example, are difficult to resize. Resizing rings with small micro-set diamonds or with delicate settings may compromise the strength of the setting, causing the diamond to be less secure. Resizing a ring with a very thin shank may also make the ring weaker. So, we advise you to always measure first, as a preference, and use our handy ring size guide, before you buy - or get the BFF involved to communicate the correct ring size!

What care services do you offer for my Shimansky engagement ring?

At Shimansky we offer an annual professional jewelry cleaning service for your ring, as well as advice on how to keep your ring looking its best all through the year.

Does Shimansky offer financing for engagement ring purchases?

Yes. You can pay for your jewelry in monthly payments, if you qualify for Affirm. You can prequalify ahead of your purchase, if you want to be assured of the payment plan you need.

Can I add a personal touch to my engagement purchase?

Definitely. We know that buying jewelry marks a special moment in your life and we're delighted to be a part of it. If you would like to add a celebratory bottle of wine, or have another request, please contact our customer care team at time of purchase and we will gladly assist in celebrating this moment with you.